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Returns & Cancellation

Returns and Cancellation Policy

At U-Bake, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer the following return and cancellation options:

Cancellations:

  • Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund.
  • To cancel your order, please contact our customer service team at Contact Us.

Returns:

  • Customers are responsible for ensuring that their order details and cake design are correct before placing the order. Any mistakes discovered afterwards will be the customer’s responsibility.
  • To report an issue with your order, please contact our customer service team at Contact Us with your order number and a description of the issue.

Contact Us:

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